Job Description

Provide customer support primarily through email, addressing inquiries related to payment methods and technical functionalities.

• Support clients via email regarding payment queries and technical issues.
• Utilize Knowledge Base for analysis and problem resolution.
• Communicate with banks as necessary.

Requirements

Education: Bachelor's Degree or equivalent (preferably in a technical area such as Computer Science, Engineering, or Mathematics)

Experience: Junior

Skills:

• Office 365
• English
• Planning and Organization

Benefits

• Professional development opportunities.
• Dynamic work environment.
• Health and wellness programs.