HELPING YOU GROW YOUR BUSINESS
Excellence in Service

WINPROVIT's IT Services allows you design, manage, maintain and renew your technological equipment, ensuring a more efficient technological park for your organization.

Device as a Service (Daas)

From procurement to certified disposal, WINPROVIT provides all the DaaS stages, allowing our customers to simplify their infrastructure and reduce the cost associated with IT equipment and staff members in exchange for a competitive "per user" cost.

Procurement

Configuration

Deploy

Optimization

Maintenance

Certified Disposal

Rollout

Expertise, tools and manpower to ensure a successful project
Our teams cover several specializations and technologies, ensuring quality in the projects / services completion, always carried out within the deadlines and previously defined budgets. Each project is fully customized in its different phases: management, planning and even during its execution.

Management

Planning

Execution

Multi-brand Maintenance / Repair

To better meet the requirements of our customers, WINPROVIT offers white label support services with adequate response times, covering the entire territory of Portugal and islands. With fully customized fields of action, WINPROVIT offers experienced and highly motivated technicians to execute a service of excellence.

Onsite/Remote Interventions (Preventive/Corrective)
We have a geographically dispersed team, with immediate responsiveness.
 
Microinformatics
Multiclient, multi-vendor and cross-platform hardware and software know-how.
 
Printing
Certified partners in most manufacturers.
 
POS
A decade of accumulated experience and recent in the most varied national and international retailers.
 
Support and centralized service 24 hours a day, 7 days a week
SPOC, Helpdesk and Customer care

Our customers can access our SPOC, Helpdesk and Customer Care support services through our CRM and ITSM solutions, where all activities are registered and processed and where the service agreement levels are monitored. Our management and quality control team works closely with the client, to ensure compliance with metrics, standards and SLAs.

Logistic Support

Box Move We have a solid network of partners in the logistics sector, which allows us to optimize all the tasks associated with the dispatch and reception of any equipment.  We guarantee compliance with the best practices throughout the process, namely with personalized identification, improved processes review, service and expedition in the same day, which allows a better vision of the processes in progress and services provided.
DEPLOYMENT SERVICE AND SPECIALIZED PARAMETRIZATION WINPROVIT can pre-configure all your assets to minimize the delivery and the impact of these activities. We also guarantee full functionality for a totally optimized and efficient out-of-box experience.

IT Management Services

Managed Services

Support and Maintenance

Datacenter Life Cycle Management

Systems Administration

MULTIBRAND REPAIRS WITH HIGH COMPLEXITY AND COMPONENT EXECUTION

Laboratory Services

Laboratory Services With more than a decade of experience, WINPROVIT's repair centers are approved by reference manufacturers with high quality standards. Through the partnerships established we are proactively notified when your asset is at its end of the life cycle and, through upgrades and / or repairs, we guarantee a greater longevity of your equipment.

We support our customers and respect your business. Contact us

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