Application Support
Job Description
Seeking a Senior Application Support professional with experience in system monitoring and IT operations management.
- Monitor systems and applications for performance and availability.
- Utilize Dynatrace for monitoring and dashboard configuration.
- Manage incidents and requests using ServiceNow.
- Analyze incidents and identify root causes.
- Collaborate with technical and operational teams.
- Participate in audits and compliance processes.
Skills:
- ServiceNow
- CMDB
- Service Management / ITSM