Field Support
Job Description
Provide application support focusing on system monitoring, observability, and IT operations management.
- Monitor systems and applications using Dynatrace and ServiceNow.
- Analyze incidents and identify root causes.
- Collaborate with technical and operational teams to resolve issues.
- Participate in audits and compliance processes.
Skills:
- ServiceNow
- CMDB
- Service Management / ITSM
- team spirit